Uplift of imports from port:
- Auckland ports: Three business days after the container has cleared or we have been notified that it is available for pick up.
- Port of Tauranga and Northport: By arrangement.
Import containers – Bulk tipping:
- Continue to be booked directly with Bulk Despatch
- Devanning: Six business days
- Dekitting and/or cleaning: One business day
- Container Dehire: Five business days
- Container transfers: Our warehouse manager will book these in and advise availability at time of booking.
SLA for multiple services:
- The combined total of the business days allowed for each service provided.